Return Info

Our Returns Policy:

 

  • Returns done because of sizing mistakes:
    • Via courier:
      Costs R200. Contact customer care to arrange for a collection.
    • In store:
      Free if exchanged at one of our store that carry the required stock. Contact customer care to find out which store to visit.
       
  • Returns done because of a manufacturer defect are free.
    • Drop off at your nearest store, we will send the shoe to the manufacturer or distributor for a defect confirmation and in approved cases will send the replacement shoes directly to you by courier free of charge.
       
  • Sorry no refunds, exchanges only.




Contact customer care:


sms your name to 45717 and a friendly consultant will call you back shortly.
Email: customercare@tekkietown.co.za